The outcome of the project is a sophisticated application that has the potential to become the business platform for caregiver companies throughout the country. Collison is impressed. “Our system isn’t simple, and they have demonstrated an incredible depth of knowledge for putting systems like payment processing and Google plugins together.”
Collison sees the Kibage platform as a game changer for senior in-home caregiving. “Our company has been
established for 10 years, and the service that SharpQuest has delivered is allowing us to really revolutionize the
world of caregiving,” shared Collison.
The initial rollout of the app has been a huge success. “The feedback that we’ve gotten has been tremendous,” exclaimed Collison. “So much so that we’ve had to limit our rollout because everyone wants to get on this app— both caregivers and the families who need them.”
The app is also breaking down the barriers to geographic expansion. Collison stated, “You can’t scale a traditional
caregiving agency more than $2M a year and that’s with franchising. The Kibage app is self-sustaining and anybody
can get on in any geography. SharpQuest gave us the ability to scale massively.”
The app is also opening up new markets for on-demand caregiving. Collison explained, “In traditional caregiving,
you have to commit to a four-hour minimum of care.” This left those only needing an hour of care out of luck. But the Kibage app opens up revenue potential at a broader scale by addressing these needs. Collison clarified, “With the Kibage app a caregiver can do an hour of service and move on to another home. It’s all automated. It’s like Uber for caregiving.”
Looking back on the project and the working relationship with SharpQuest, Collison mused, “I have been completely blown away with every aspect of their work. They have the ability to listen and incorporate your feedback, and at the same time not be afraid to hold their ground when they feel strongly about something.”
As Kibage grows, Collison knows that his relationship with SharpQuest is one he can depend on. “I was looking for a long-term partner from the get-go,” stated Collison, “so I intend to work with SharpQuest for a long time.”