Working with SharpQuest has been a great experience for the Full Throttle team. The owner has been impressed with their work, “They do really well with project management. We get weekly updates and recaps.” The effectiveness of SharpQuest goes beyond great communication as the owner noted, “They’ve hit all our major milestones and came in on budget. They were a huge help.”
The owner of Full Throttle attributes much of the success in working with SharpQuest to their hybrid outsourcing approach, “I’ve worked with other groups with overseas divisions. I like working with SharpQuest, because there is a labor force overseas, but also in the States. It helps having a team in your time zone, and there’s a benefit to having multiple teams working on the same project around the world.”
The launch of the new customer-facing support and insights portal has improved productivity within the Full Throttle support team. Additionally, it allowed Full Throttle to add value for existing customers by allowing them to see insights from the data being pulled. Furthermore, the onboarding portal for SiriusXM clients opened up a new revenue stream of clients for Full Throttle Technologies services.